Frequently Asked Questions

How do you change the batteries for LED Pacifier?

Unfortunately, the batteries are not replaceable. The batteries are covered with protection in a compartment that cannot be opened. 

How do you turn on the LED lights? 

The LED lights are turned on by an on/off switch on the side. 

How long does the LED lights last? 

The LED lights often last 4+ hours if you leave them on all the time. Please be sure to switch off the LED lights when not in use. 

How long does my order take to ship? 

While we try to get our orders as quickly as possible, some orders may take 1-2 business days to prepare for shipment.

How long does the shipment take to arrive?

You can find detailed information under our Shipping Policy.

What is your rule of returns and refunds?

Unfortunately, we don't accept returns, refunds, or exchanges for hygienic reasons. You can find detailed information under our Refund Policy.

What if I received damaged or wrong items?

Please contact us immediately. 

Do you accept Custom and Personalized orders?

Yes! We do accept custom orders! Please contact us on Instagram or at HERE for customization information.   

Do you offer wholesale availability?

Wholesale is available. Please contact us at HERE for wholesale information.